FAQ
Frequently 'Answered' Questions
We all seem to ask similar questions when traveling. Here are some of the most asked questions - Answered Short and concise
Have any questions or requests? We'd love to help!
Please take a look below and select the best contact email for a quicker response.
TRANSFERS / EXCURSIONS
For questions relating to airport transfers, or for more information regarding excursions
Contact BRX Services
Email: info@brx-services.com
Subject line: Husna Guest
WhatsApp Contact: +1 (809) 501-1178
ROOM RELATED REQUESTS
Any questions or requests relating to extending your stay, adding a person to your reservation, or cancelations etc.
Contact Br. Asif
Email: asif@husna.com
RESORT RELATED REQUESTS
For any questions related to the resort itself (e.g. babysitting, booking a special dinner, cribs, baby supplies etc.)
Email: jesantos@nick-resorts.com
Please include your H-NUMBER from your reservation/booking in your email
SPA
For any questions about the Spa, or if you would like to book your package
Email: madrian@nick-resorts.com
FAQs
Will the entire Resort be exclusive for Husna Guests? Will there be anyone else present?
No one else other than Husna Guests and resort staff will be present at the resort for the duration of our dates (Jan 2-7 2025). Beach & Beyond is only offered when a complete buyout or resort take over is secured.
Do we have to pay for food?
No food is included, all you eat Halal at all the restaurants, pop ups, cafes, buffets and snack bars is included with your rates. Some specialty items such as lobster, tomahawk, private beach dinners and custom birthday cakes etc. are not included.
Is this resort always halal or only for these specific dates?
Only all halal for our specific dates Jan 2- 7 2025, after which the resort returns to normal operations
Are flights and travel included in the rates?
No, flights and travel are not included in the rates.
Are the rates per night or for the entire 5 night duration?
The rates cover you for the entire 5 nights and are not per night
What airport should I book my flights to?
The arrival airport code is PUJ
What is the best time to arrive on Jan 2 2025?
The best time to arrive is between 3pm -5pm
Is babysitting available?
Babysitting is available for $25 per hour for ages 0-12 years and $10 for each additional child, available from 7:00AM – 1:00AM.
Guests need to contact the front desk to book a babysitter and request where they would like the babysitter to be. Babysitters are trained and will provide whatever care parents require (e.g. food/diaper changes etc).
Parents will need to give medications or notify of any allergies.
How many Beach & Beyonds have you successfully offered prior to this one?
Alhamdulilah this is our 6th Beach & Beyond. In previous years we have offered Beach & Beyond Bahamas, Beach & Beyond Riviera Maya Mexico and now Beach & Beyond Punta Cana for the second year in a row
Is there a dress code?
Yes absolutely. Proper attire, in accordance with Husna guidelines, is required at all times. Husna, LLC reserves the right to remove any person from the resort wearing attire that we consider inappropriate or attire that could detract from the experience of other Guests (at our discretion). Such inappropriate attire includes, but is not limited to the following:
- Sisters are prohibited from wearing any two-piece bikinis or one-piece non-Islamic swimsuits. This also includes, shorts, mini skirts/short skirts, open tops/tank tops, open backs etc.. Long dresses are ok.
- Brothers must always wear, at minimum, a tank-top and appropriate length shorts. Speedos are prohibited.
Do we have to bring our own life jackets?
Yes it’s better to for more accurate sizing and availability
Should we bring our children's beach toys?
Yes this is recommended
Does the resort cater to allergies?
Yes, the resort is accustomed to making adjustments and serving guests with allergies (mild and severe). The hostess will be making note of any allergies upon arrival to the restaurants or the buffet.”
Is there a private pool for sisters?
We have two main pools next to each other: the Infinity Pool and the Activity Pool. The Infinity Pool is larger and will be dedicated to families; the Activity Pool will be dedicated for Sisters only for the duration of our trip. The pools are not private (enough to remove hijab).
Is it a good idea to bring my senior parents?
As long as they are mobile Inshallah they will have a great time. We have plenty of seniors who grace us with their presence every year.
How do I join the WhatsApp group?
Where do I book my airport transfer? Who do I contact if I need any assistance?
The airport transfer can be booked directly at: HusnaBRX Transers
Direct Link: https://husnabrx.com/transfers/
Please contact BRX directly for any questions:
Email: info@brx-services.com with the Subject Line: Husna Guest
WhatsApp: +1 (809) 501-1178
How do I book excursions? Who do I contact if I need any assistance or more information?
Excursions can be booked directly at: Husna BRX Excursions
Direct Link: https://husnabrx.com/excursions/
Please contact BRX directly for any questions:
Email: info@brx-services.com with the Subject Line: Husna Guest
WhatsApp: +1 (809) 501-1178
What are the ages for Club Nick?
Club Nick is part clubhouse, part artist’s studio, and a cool place for kids to be involved in activities. It will have structured activities for kids and also allow for free play time.
The clubhouse is for kids ages 4-12 with supervision. Kids under 4 will have a designated time to be there with parents.
What are the CHECK-IN and CHECK-OUT times?
You will be able to check-in at the resort whenever you arrive. However, your room will be ready between 4PM – 6PM. The resort will be doing their best to expedite the check-in process. We are a group of 1500 plus guests checking in with a large occupancy checking out. You are most welcome to enjoy all of the facilities, amenities, and eat until your room is ready.
Check-out time is 12:00PM. However, once you check out of the room you can still use the amenities at the resort until you have to depart for the airport.
Are there laundry services available?
Yes, the resort has laundry services available. The price list will be in the room.
